Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
XM Radio Complaint - Worst Customer Service
XM Radio Complaint

XM Radio Complaint

ADVERTISEMENT

Worst Customer Service


I just spent an hour and a half on 5 separate calls to XM's "Customer Service". My calls were dropped, and I had to go through a gauntlet to TRY to get to a supervisor. I wanted to get better pricing on my subscription, I won't pay retail prices, and I have had their service since XM got to California.
I never got anyone fluent in English, that could explain what they could or cold not do clearly, could help me with my account, or simply do as I ask and send me to a supervisor. Why do I pay these high prices when I can get better service on my cellphone for free?
I went through the same thing 6 months ago. I am not going to subject myself to this poor service any longer.

AwfulAwfulAwful service,...it's really a disservice. They have screwed up my account and billing several times before, but that was before I had better choices in music availability.

Goodbye XM-


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to XM Radio
SUBMIT a ticket
for XM Radio
WATCH videos
for XM Radio
More XM Radio Reviews and Complaints MORE reviews and complaints
for XM Radio

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More XM Radio reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team